Our Approach

When disaster strikes, customers put their faith in the promise of their insurance policy, to deliver the financial protection and service they need to return to normal life as quickly and easily as possible.

These are the moments when that promise must be fulfilled. IRG knows how to deliver on that promise for its clients with:

  • Processes designed to deliver the best in: response time, policy knowledge, alignment to carriers’ processes, mitigation, documentation, indemnity leakage management and cost-effective loss adjusting expenses.
  • High policyholder satisfaction and retention
  • Exceptional performances during times of adversity
  • Experienced and knowledgeable claim management professionals.
  • Accurate data collection and data analytics that meet client expectations.
  • Bespoke services including, task assignments, full handle, inside, outside, residential, auto, commercial, daily, and catastrophe.